Take delivery or pick-up when it is convenient for you.
Free storage space.
Time limit: We will store any number of fully-paid pieces at no charge for up to 2 months.
After 2 months, for up to 6 months, provided the additional time is pre-arranged, a storage fee of 5% of the cost of the merchandise will apply. For 6 months to 1 year, the fee is 10%.
Notification of pick up: In order to be sure that we have your piece ready and to ensure that we have staff to help you load it, you must advise us 2 business days before you plan to pick up your merchandise.
Statement of condition: Our design consultant on duty will carefully inspect the piece(s) with you and make a notation of any damage/defects, etc. This statement will constitute part of a signed storage agreement.
File information: A copy of your credit card will be made and retained on file in the event that we have to charge for storage beyond the “free period”. We also require a copy of a government I.D. (Driver’s license, passport, etc.), a physical address, an e-mail address, and a working phone number. You will be required to sign a “Storage Agreement”, including a “Statement of Condition”. Basically, this agreement documents our mutual understanding of the terms of our storing the piece for you.
Abandonment: If we are not notified of a need to extend the storage period and if our best good faith efforts to contact you are not successful, we reserve the right to place for sale, at a price that we determine, any merchandise not claimed within 60 days after the end of the pre-arranged storage period. You will receive 50% of the proceeds in the event that it is necessary that we do this.
Loss or damage while in storage: Pieces in our care or storage are our responsibility. Our liability is limited however to the net price (plus tax) paid for the merchandise in the event any merchandise is lost or damaged. Any refunds under this clause will be paid by company check within 7 days of the determination of the loss.